Configuring an Email Client (e.g. Outlook)

Use the following recommended settings to configure your desktop e-mail application or to access Webmail. If you are using multiple devices to access the same mailbox (phone, PC and tablet for instance) we recommend IMAP over POP. This will leave a copy of your messages on the server, including folder structure and sent items which are then accessible on every device and via Webmail. Please note that we do advise regularly backing up your e-mail account and archiving old messages to maintain good performance. Please note that you will need to enable ‘SMTP Authentication’ in your mail client which can usually be enabled under the outgoing (SMTP) server settings. It should be set to ‘password’ mode and use the same details as your incoming mailserver.

Username: Your full e-mail address
Password: Chosen when you add the mailbox

Server: mail3.gridhost.co.uk (or mail.i10webdesign.uk for non-SSL if you prefer, but if you disable SSL, please use port 110)
Port: 995
SSL: On
SPA: Off

Server: mail3.gridhost.co.uk (or mail.i10webdesign.uk for non-SSL if you prefer, but if you disable SSL, please use port 143)
Port: 993
SSL: On
SPA: Off

Server: mail3.gridhost.co.uk (or mail.i10webdesign.uk for non-SSL if you prefer, but if you disable SSL, please use port 25)
Port: 465
SSL: On
SPA: Off
SMTP Authentication: On (“Use same password as incoming server” in Outlook, or for Mac Mail, iPhone and iPad devices, please use “Password” mode)

Use these SMTP details for both POP or IMAP incoming servers.

As an alternative or in addition to using a mail client you can access your email via webmail using the url ‘https://webmail.[YOURDOMAIN]’ or using one of the following alternative webmail links

Alternative Webmail Address: https://webmail.gridhost.co.uk

Configuring an Email Client (e.g. Outlook)

Setting up an Email Client

Accessing Webmail